Smart Waste Management
Clean Medic is a first-of-its-kind digital platform that modernizes medical waste management in Indonesia. It gives clinics, pharmacies, and labs a simple way to order waste containers, request pickups, and get certified proof of disposal — while logistics partners and factories manage the full chain digitally. The result: a safer, faster, and fully traceable system from pickup to incineration.
Faster Waste Collection
Improved Tracking Accuracy
Lower Operational Errors
Better Compliance & Safety
Quick Project Snapshot
Indonesia
Healthcare / Logistics
B2B2C Platform
Agile
Client Overview
The client, a highly reputed medical waste management provider with strong government ties, wanted a platform that would transform how medical waste is handled across Indonesia. The aim was to move away from fragmented manual processes and provide a unified, fully digital ecosystem that not only serves small healthcare producers but also meets strict environmental and compliance standards.
Register and upload compliance documents.
Buy company-supplied QR-coded containers.
Schedule pickups via programmed tours or real-time requests.
Track collection status and download incineration certificates.
Accept pickup jobs in real-time.
Scan Producer QR and container codes.
Record weight with integrated Bluetooth scales.
Generate and manage digital waybills.
Scan incoming loads, verify weights, and store/unload sessions.
Oversee bulk transfers from the warehouse to the factory.
Record final incineration with proof and auto-certificates.
Manage Producers, Agents, Transporters, Warehouses, Factories.
Oversee inventory (container stock in/out).
Automated billing, invoices, and payment processing.
Integrated eCommerce for container sales.
Internal custom chat system for stakeholder communication.
Detailed reporting, compliance logs, and analytics.
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Years of Business Experience
Websites Delivered
Mobile Apps Delivered
Repeat Customer
Project Goals
Every container is scanned and weighed at each step until incineration.
Easy app for ordering containers, scheduling pickups, and retrieving certificates.
Dynamic tour generation, real-time job acceptance, and session-based workflows.
Digital waybills, audit-ready session logs, and secured record storage.
Challenges & Solutions
Earlier, waste tracking depended heavily on paper forms and manual logging. This made the process slow, vulnerable to human error, and created serious risks of lost or incorrect data. If even a single entry was missed or misplaced, the chain of custody for medical waste would break, leading to compliance issues and trust concerns.
Clean Medic introduced QR-coded containers and Bluetooth-enabled scales with mandatory scans at every step — from pickup to warehouse to factory. This eliminated manual data entry and ensured that every movement of waste was digitally recorded, creating a reliable, error-free trail of accountability.
Coordinating waste pickups across multiple producers, cities, and facilities was highly inefficient. Trucks often made half-empty trips, schedules clashed, and delays were common, driving up costs and lowering service quality.
Leveraging Technource’s healthcare development solutions, A smart tour scheduling algorithm was developed to group nearby collections and optimize truck capacity. This not only reduced fuel and operational costs but also ensured timely service. On top of that, a “Collect Today” feature allowed producers to request urgent pickups, adding flexibility to the system.
Producers like hospitals and clinics often struggled to prove that their medical waste had been safely and legally disposed of without documented proof, they faced legal risks, regulatory penalties, and reputational damage.
Clean Medic, built with AI-ready SaaS expertise, automatically generates digital incineration certificates once containers are processed at the factory. These certificates provided verifiable proof of proper disposal, which producers could download at any time, giving them peace of mind and full transparency on compliance.
Producers, transporters, warehouses, and incineration factories were all working in separate, disconnected systems, often relying on phone calls, spreadsheets, or manual updates. This fragmentation caused miscommunication, delays, and errors in tracking waste across the chain.
Clean Medic built unified mobile apps and portals for each role, all connected to a central back-office platform. This ensured smooth coordination across every stakeholder, with real-time visibility of containers, schedules, and compliance status throughout the entire waste management lifecycle.
Tech Stack Used
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