Digital Cleaning Management
Clean Pro, a leading janitorial service provider in Western Canada, wanted to digitize its operations to improve transparency and service quality. The goal was to build a connected platform for customers, staff, and administrators — covering everything from task assignments and cleaning verification to quality monitoring and feedback — ensuring reliability and trust in every service delivered.
Year-over-Year Growth
Client Retention Since 2015
Faster Quality Assurance Checks
Improvement in Staff Productivity
Quick Project Snapshot
Canada
Commercial Cleaning & Building Maintenance
B2B Services
Agile
Client Overview
Clean Pro Building Maintenance has grown into one of the most reliable janitorial companies in Western Canada, known for its high-quality services and 100% client retention since 2015. To continue scaling while maintaining service excellence, they sought a digital solution that empowered both clients and staff with real-time visibility, quality assurance, and streamlined communication.
Staff clock in/out with geo-tagging and real-time tracking
Task lists and the scope of work are accessible via the mobile app
Predefined cleaning templates for different facility types (hospitals, offices, restaurants)
Before & After (B&A) photo reports for completed cleaning tasks
Supervisor-generated QA reports for monitoring service quality
Last QA report accessible to staff for performance reference
Customers view store locations, assigned staff, and QA/B&A reports
Direct in-app chat with staff or supervisors for feedback
Real-time visibility of staff activity (clock-in/out, progress updates)
Staff request supplies via mobile app with status tracking
Admin approval and monitoring of supply requests
Full history of supply usage for accountability
Manage clients, staff, and locations in one portal
Performance dashboards with quality scores, reports, and logs
Centralized control over workflows and service standards
Trusted by 700+ Clients for Cutting-Edge Software Solutions
Collaborate with our experienced engineers and creative minds to build digital products that inspire trust and drive results.
Years of Business Experience
Websites Delivered
Mobile Apps Delivered
Repeat Customer
Project Goals
Replace manual supervision with digital tools for transparency.
Use QA and Before & After reports with images to verify cleaning standards
Enable direct chat between customers, staff, and supervisors for fast feedback
Create predefined templates for different facility types, ensuring consistent cleaning processes.
Challenges & Solutions
Different types of facilities like hospitals, restaurants, and offices, need very specific cleaning rules. Without a standardized system, staff often repeated tasks differently, leading to inconsistency in service quality. This created confusion and made supervision difficult across locations.
We introduced predefined templates for each business type. These templates outlined exact cleaning steps and rules, so staff could simply follow them. This not only reduced training time but also ensured every site met the same standard of cleanliness.
Clients were concerned about how to confirm if cleaning was done properly, especially when managers couldn’t be physically present at every site. Relying on staff reports alone wasn’t enough to guarantee quality.
To solve this, we built a Before & After (B&A) reporting system. Staff take photos before starting and after finishing their work, and the reports are sent directly to supervisors and clients. This created visible proof of cleaning quality and improved trust.
In the past, clients had to call or email to share issues, which often delayed responses. Small concerns sometimes went unnoticed until they became bigger problems.
We added in-app chat and feedback options, allowing clients to raise concerns in real-time. Staff and supervisors could respond immediately, making the process faster, more transparent, and improving client satisfaction.
Managing a distributed workforce across many locations made it difficult to confirm who worked when, and whether tasks were completed properly. Manual logs were unreliable.
We implemented geo-tagged clock-in/clock-out linked directly to task records. This gave admins a reliable way to track staff attendance, time spent on site, and accountability for assigned work.
Tech Stack Used
Fueling Growth Through Innovation
Technource helps businesses like Clean Pro turn bold ideas into impactful digital platforms. Let’s build something extraordinary together.
More Case Studies
Cut-It
A beauty booking app where clients can find and book top-rated hair and beauty specialists, while professionals can manage services, grow their business, and earn verified reviews—all in one platform.
Equipt
A UK-based equestrian marketplace that connects buyers and sellers of riding gear through secure payments, shipping integrations, and smart filters—simplifying product discovery, boosting seller visibility, and ensuring trusted transactions.
Realty Port
A cloud-based real estate platform where agencies can list properties, manage leads, and chat with clients in real-time. It offers MLS integration, subdomains for agencies, and tools to boost sales and customer engagement.
Request Free Consultation
Amplify your business and take advantage of our expertise & experience to shape the future of your business.
Offices
