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Monitor Health from Anywhere

My Vital View (MVV) is a remote health monitoring platform that connects patients and care providers through real-time health data. It enables personalized, home-based care using smart medical devices. The aim is to improve outcomes, reduce hospital visits, and simplify chronic care management.

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Increase in Clinical Staff Efficiency

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EMR Data Sync Rate in Real Time

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Improvement in Documentation Accuracy

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Decrease in Average Length of Stay

Quick Project Snapshot

Client Location

United States

Industry

Healthcare & Remote Patient Monitoring

Business Model

B2B SaaS

Methodology

Agile

Client Overview

A US-based healthcare organization offering RPM and CCM services. They needed a scalable digital solution to connect care providers with patients, streamline operations, and enhance home-based care using smart health technology.

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Key Features
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Track vitals: BP, glucose, oxygen, weight, heart rate

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Sync via BLE and BodyTrace devices

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Manual data entry support

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Dashboards for patient, provider, staff, client, admin

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Family/shared account support

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Activity logs by role

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Alerts for abnormal readings

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In-app chat & notifications

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Secure video calls

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Assign care plans & goals

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Manage device lifecycle

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Health questionnaires

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Auto-track sessions & usage

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Monthly reports & billing logs

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Support for insurance claims

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Years of Business Experience

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Websites Delivered

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Mobile Apps Delivered

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Repeat Customer

Project Goals

Project Goals Image
Enable Home-Based Health Monitoring

Allow patients to track their vitals in real time using connected medical devices, reducing dependency on in-person visits.

Improve Provider Efficiency with Centralized Tools

Equip care providers with a unified dashboard to manage patient data, devices, alerts, and care plans effortlessly.

Enhance Patient-Provider Communication

Facilitate better engagement through secure messaging, video calls, alerts, and interactive health questionnaires.

Automate RPM & CCM Workflows

Streamline patient onboarding, session logging, and billing processes to ensure accuracy and speed in compliance tracking.

Challenges & Solutions

01
Device Lifecycle Management
Challenge

Handling patient devices — from ordering and shipping to returns — was difficult. It also required making sure patients knew how to use the devices properly to avoid mistakes or returns. A better system was needed to manage this entire process and educate patients.

Device Lifecycle Management
Solution

We built a system that helps admins manage the full device process using clear stages — like getting patient consent, placing orders, confirming shipping, and collecting returns. Before sending devices, patients get a call and training to ensure they use them correctly. A similar flow is used for both RPM and CCM patients, making the process smooth and organized.

02
Connecting MVV with Different Health Devices
Challenge

MVV needed to work smoothly with different types of medical devices to collect patient readings like blood pressure, weight, and oxygen levels. The challenge was how to reliably get this data from various devices into the system.

Connecting MVV with Different Health Devices
Solution

We added support for both automatic and manual data collection. Patients can use Bluetooth-enabled (BLE) devices that connect with the app and send data directly. If needed, they can also enter readings manually. For special devices like BodyTrace, the system uses the device’s IMEI number to fetch data through an API. This ensures that data is accurate and linked to the right patient — even if the device is shared or reassigned.

03
BodyTrace API Expansion
Challenge

BodyTrace readings were initially accessible only through connected physical devices. This created limitations for scalability, integration with digital platforms, and seamless user access to health data.

BodyTrace API Expansion
Solution

By introducing an IMEI-based API, BodyTrace enabled data synchronization without direct device pairing. This advancement simplified access, improved integration, and expanded usability across multiple platforms.

04
Hard to Edit Patient-Specific Care Plan Settings
Challenge

Earlier, if a provider wanted to change just one reading threshold (like setting low heart rate from 60 to 50), they had to remove the patient from the group and manually create a custom setup. This was time-consuming and made managing patient care plans harder.

Hard to Edit Patient-Specific Care Plan Settings
Solution

Easy Parameter Editing in Care Plan. We added a feature that lets providers or staff directly edit any care plan value for a patient. When a change is made, the system automatically creates a custom care plan for that patient while keeping the rest of the settings intact—saving time and making updates much easier.

05
Too Many Unnecessary Alerts for High/Low Readings
Challenge

The system used to notify care providers right away when a patient uploaded an extreme reading (like very high blood pressure). Many times, the reading wasn’t accurate — it could be due to user error or a one-time issue. This created extra work for providers.

Too Many Unnecessary Alerts for High/Low Readings
Solution

We added a “Retest Logic” feature. Now, if a patient uploads an extreme reading, the system asks them to take another reading. If the second reading is also extreme, only then is the provider notified. If no retest is done within one hour, the system sends a follow-up alert.

Tech Stack Used

Node.js
Node.js
React.JS
React.JS
JavaScript
JavaScript
React Native
React Native
JavaScript
JavaScript
MongoDB
MongoDB
Twilio
Twilio
SendGrid
SendGrid
WestFax
WestFax
BodyTrace API
BodyTrace API

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