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Internal Operations Management System

Technource ERP was developed to unify internal operations like HR, project tracking, attendance, task management, and reporting in one centralized platform. The goal was to cut manual effort, improve accuracy, and give managers real-time insights.

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Less Manual Admin Work

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Improvement in Project Delivery Timelines

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Fewer Attendance-related Errors

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Real-time visibility into KPIs

Quick Project Snapshot

Client Location

India

Industry

IT Services

Business Model

Internal Enterprise (B2E)

Methodology

Agile

Client Overview

Technource needed a tailored ERP to replace scattered spreadsheets and tools. The ERP integrates HR, attendance, projects, and reporting into one platform, enabling accurate data tracking and faster decision-making.

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Key Features
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Manage email templates and system notifications

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User management with roles and permissions

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General settings for platform configuration

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Holiday, branch, and department management

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Attendance and punch in/out tracking

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HR scoring and skill scoring for employee evaluation

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Project and sprint creation

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Task assignment with estimates vs actual tracking

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Own Tasks/Team Tasks view for better visibility

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DB Field Master for structured project data

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List of all project activities

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Attendance and working hours reports

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Project performance reports

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Real-time KPIs for HR and projects

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Role-based dashboards for employees and managers

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Years of Business Experience

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Websites Delivered

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Mobile Apps Delivered

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Repeat Customer

Project Goals

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Centralize Operations

Combine HR, project management, and reporting in one unified system.

Reduce Manual Work

Automate attendance, holidays, and task tracking to save time.

Improve Accuracy

Minimize errors in attendance and project data with validations.

Enhance Project Delivery

Track sprints, tasks, and utilization in real time for timely delivery.

Challenges & Solutions

01
Project Board Management
Challenge

For PMs and PCs, it was very hard to manage multiple projects and many users at the same time. Tasks were scattered across projects and sprints without a proper structure. Managers could not easily see who was working on what, and often missed important progress updates. This made planning and follow-ups slow and confusing.

Project Board Management
Solution

We built a centralized project board where all projects, sprints, and tasks are visible in one place. Managers can see the overall progress, assign tasks, and check workloads, while team members get a clear view of their responsibilities. Role-based access ensures each user only sees what’s relevant to them, reducing clutter and confusion.

02
Attendance with Multiple Conditions
Challenge

Attendance tracking had to cover many real-world conditions like late entries, early exits, half-days, night shifts crossing midnight, and sandwich leave rules. Handling all these manually often caused mistakes and mismatches. Overlapping requests, like leave combined with work hours, also created problems.

Attendance with Multiple Conditions
Solution

Automated attendance rules were added to handle these scenarios. Punch in/out data is validated against predefined conditions to avoid errors. The system also checks rules like sandwich leave, ensuring all conditions are applied consistently. This made attendance tracking more reliable and reduced disputes between employees and HR.

03
Employee-Specific Reporting
Challenge

Managers needed reports for individual employees, but combining different data (attendance, biometric hours, logged working hours) was difficult and time-consuming. Without these insights, it was hard to measure performance or utilization correctly.

Employee-Specific Reporting
Solution

The ERP introduced employee-specific reports. Managers can now generate detailed reports for each employee, showing attendance records, logged hours, and overall performance. This helps in evaluations, identifying issues early, and ensuring accountability.

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Role-Based Access & Privileges
Challenge

Different roles like Admin, HR, PM, and Employee needed different levels of access. Without proper controls, there was a risk of unauthorized changes, data misuse, or employees accessing information they shouldn’t.

Role-Based Access & Privileges
Solution

Role-Based Access Control (RBAC) was implemented. Each role has specific permissions, so users only access what they need. For example, HR can manage attendance, PMs can manage tasks, and employees can only see their own records. This improved security, reduced errors, and gave users a smoother experience.

05
Employee Evaluation & Skill Scoring System
Challenge

Creating a fair and data-driven evaluation process was complex because employee performance and skill levels varied across departments. Traditional reviews lacked measurable insights, leading to biased assessments.

Employee Evaluation & Skill Scoring System
Solution

Introduced a centralized HR evaluation module that tracks KPIs, attendance, and project performance. Added skill-based scoring metrics linked to each role, allowing managers to assess productivity objectively and identify training needs accurately.

Tech Stack Used

React.js
React.js
Laravel
Laravel
MySQL
MySQL
GitHub action for CICD
GitHub action for CICD
AWS RDS for DB
AWS RDS for DB
Docker
Docker
AWS Secret Manager
AWS Secret Manager
AWS ECR
AWS ECR
AWS EKS
AWS EKS
Sentry, CloudWatch for monitoring
Sentry, CloudWatch for monitoring

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